Terms of service

Welcome to AuraHaus (aurahaus.shop). These Terms of Service ("Terms") govern your use of our website and the purchase of products from us. By accessing our Site or placing an order, you agree to these Terms. Please read them carefully.

## 1. General

- AuraHaus is an online watch store selling watches through our website and WhatsApp.
- By using this Site, you confirm that you are at least 18 years old, or are using the Site under the supervision of a parent/guardian.
- We reserve the right to update or change these Terms at any time. Continued use of the Site after changes means you accept the updated Terms.

## 2. Products

- We make every effort to display product images, descriptions, and prices as accurately as possible. However, slight variations in color/finish may occur due to screen/display differences.
- We reserve the right to limit quantities, discontinue products, or modify product details without prior notice.
- All prices are listed in INR (₹) and are inclusive/exclusive of applicable taxes as indicated at checkout.

## 3. Orders & Payment

- By placing an order, you are making an offer to purchase the product, which we may accept or decline.
- We accept payments via [PAYMENT METHODS — e.g., UPI, cards, net banking, COD].
- We reserve the right to cancel any order due to stock unavailability, pricing errors, or suspected fraudulent activity. In such cases, a full refund will be issued.
- Order confirmation via WhatsApp/email does not guarantee product availability until final confirmation from our team.

## 4. Pricing Errors

In the event a product is listed at an incorrect price due to a typographical or technical error, we reserve the right to cancel any orders placed for that product, whether or not the order has been confirmed.

## 5. Shipping & Delivery

Shipping timelines and charges are governed by our [Shipping Policy](/). Delivery times are estimates and not guaranteed.

## 6. Returns & Refunds

Returns, exchanges, and refunds are governed by our [Return & Refund Policy](/). Please review it before making a purchase.

## 7. Intellectual Property

All content on this Site including the AuraHaus name, logo, images, text, and design — is the property of AuraHaus and protected under applicable intellectual property laws. You may not reproduce, distribute, or use our content without prior written permission.

## 8. User Conduct

You agree not to:
- Use the Site for any unlawful purpose
- Attempt to gain unauthorized access to our systems
- Post or transmit any harmful, abusive, or fraudulent content
- Interfere with the proper functioning of the Site

## 9. Limitation of Liability

AuraHaus shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or products purchased, including but not limited to delays, product defects beyond our control, or third-party courier issues. Our maximum liability in any case shall not exceed the amount paid for the relevant order.

## 10. Third-Party Links

Our Site may contain links to third-party websites or services (e.g., payment gateways, courier tracking). We are not responsible for the content, policies, or practices of these third parties.

## 11. Communication Consent

By placing an order or contacting us, you consent to receive order updates, offers, and promotional messages from AuraHaus via WhatsApp, email, or SMS. You can opt out of promotional messages at any time by informing us.

## 12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts.

## 13. Contact Us

For any questions regarding these Terms, contact us:

- Email: aurahaus07@gmail.com
- WhatsApp: 7433868943
- Website: aurahaus.shop